Verbose logs
- Landis+Gyr – EV Editor 4
- jasmin.kljajic
in case of unexplained problems with the station we suggest to turn on verbose logs. Those logs are active for 24 hours and more information is saved in that time, which help us resolve issues. After 24 hours, normal logs are enabled again.
To enable verbose logs, follow those steps (same for 1.13.x and 4.x version):
login to WEB UI
click Menu - diagnostic - Temporarily turn on verbose logs
verbose logs enabled confirmation in right upper corner
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download logs on same page after test / error occurs
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New option added in 5.01/5.1 version:
open side door
press and hold reset button
select option nr. 4 and confirm
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Warning! Before installing, wiring, handling or accessing the charging station in any way, make sure to read, understand and follow the Safety Guidelines.
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