Last updated: September 25, 2024

This Privacy Notice describes Our use and disclosure of Your information (so-called Personal Data) when You use the Application and tells You about Your privacy rights.

1. Interpretation and Definitions

1.1 Interpretation

Capitalized words used in this Privacy Notice have the following defined meaning. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

1.2 Definitions

For the purposes of this Privacy Notice:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority. The detailed list can be found in the Landis+Gyr Corporate Governance Report.

Application means the software program provided by Landis+Gyr EV Solutions d.o.o. downloaded by You on any electronic device, named INCH Core app.

Device means any device that can access the Application such as a computer, a cellphone or a digital tablet.

Landis+Gyr (referred to also as “We”, “Us” or “Our”, “Company”) refers to Landis+Gyr EV Solutions d.o.o.

Personal Data is any information that relates to an identified or identifiable individual.

Service Provider means any natural or legal person who processes Personal Data on behalf of Landis+Gyr in relation to the Application.

You means the individual accessing or using the Application.

2. Compliance with the Law

Landis+Gyr recognizes the relevant privacy rights, and complies with Applicable Law. Certain requirements may vary from an Affiliate to another depending on the Applicable Law.

The Company is committed to complying with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”), EU Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the Processing of Personal Data and the protection of privacy in the electronic communications sector, UK General Data Protection Regulation (Regulation (EU) (2016/679) ('UK GDPR') and the Data Protection Act 2018, the Swiss Federal Act on Data Protection 235.1 of 25 September 2020, the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 (“CPPA”), the Personal Information Protection Law of the People's Republic of China (“PIPL”), the Brazil law No. 13.709 of 14 August 2018 (General Personal Data Protection Law as amended by Law No. 13.853 of 8 July 2019) ('LGPD'), the Digital Personal Data Protection Act of India, and all other relevant data protection regulations where the Company operates according to Applicable Law.

3. Collecting and Using Your Personal Data

3.1 Types of Personal Data Collected

The INCH Core mobile Application processes Your following Personal Data:

Contact details: Your e-mail addresses, phone number, home address, connection location, charger password.
Device data: Device related information, like WI-FI IP-address, information about the used device, such as the device model and type and the operating system.
Geolocation: GPS data and Bluetooth data for localization of the device and charger. When You share data, then we’ll process it upon Your request.

3.2 Use of Personal Data

We may use Your Personal Data for the following purposes:

To provide requested services: INCH Core Application processes Your personal data in order to provide services, like charging devices, monitoring of it, configuring the charging station, charging authorization management, sharing access to the charging station with parties they wish to allow access to, setting up a charging schedule and monitor Your power consumption both per individual sessions or month over month.

For business transfers: If Landis+Gyr or the Affiliates are involved in a merger, divestiture, restructuring, reorganization, dissolution, acquisition or other sale or transfer of some or all of Our assets, Your Personal Data may be processed and transferred, subject to applicable law on cross-border data transfers.
Litigation: Under certain circumstances, we may use Your Personal Data for the establishment, exercise or defense of legal claims, each in court proceedings or in an administrative or out-of-court procedure, to protect and defend our rights and property, or disclose Your Personal Data in response to valid requests by public authorities (e.g. a court or a government agency).
Fraud detection and prevention: We may use Your Personal Data to prevent or investigate possible wrongdoing in connection with the Application.

3.3 Legal basis for using Your Personal Data

We use Your Personal Data to execute a contract based on the End User License Agreement when You download the Application (i.e. to ensure the functioning and security of our Application) and our legitimate interests (e.g. offering related products and services).

3.4 Obligation to provide Your Personal Data

If you do not provide us with Your Personal Data, certain functionalities of the Application cannot be used.

4. Retention of Your Personal Data

The majority of the Personal Data collected is stored by the Application on Your device. We will process Your Personal Data only when You decide to share the Personal Data with Us or any third party. We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain Your Personal Data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

5. Disclosure of Personal Data

Your Personal Data may be shared with other Company Affiliates, government agencies and third parties to meet the Company’s contractual obligations, for legitimate business reasons or as otherwise allowed or required by Applicable Law.

6. Transfer of Personal Data

The use of third parties may involve the transfer of Personal Data across country borders. Also, business processes may require the transfer of Personal Data within the Company internationally.

If Personal Data is processed within the EU/ EEA, and in the event Personal Data is disclosed to third parties or to a country not considered as providing a sufficient level of protection according to Applicable Law then the Company will ensure, as necessary, that it:

adopts Binding Corporate Rules for intragroup data transfers;
implements Standard Contractual Clauses (SCC) as approved by the EU Commission or as approved by another Supervisory Authority according to Applicable Law;
completes self-certification registration under the EU-US Data Privacy Framework Agreement;
takes supplementary measures, such as an adequacy assessment, or adopts a Data Processing Addendum.

For Personal Data not processed within the EU/EEA, and in the event Personal Data are disclosed to third parties located outside Your jurisdiction, the Company will ensure it obtains the required consents, implements necessary safeguards to protect Personal Data, and / or obtains Supervisory Authority approval as may be required. Those mechanisms may differ depending on the country and relevant Applicable Law.

7. Personal Data Security

The Company implements security measures in order to protect Personal Data from security incidents and unauthorized disclosure. These security measures include, inter alia, access controls, password protection, encryption, security assessments and audits.

In the event of a data breach incident, the Company has procedures in place in order to:

Investigate and analyze a Data Breach to determine its consequences on the rights and freedoms of the Data Subjects;
Notify the competent authority and, if necessary, those affected if the rights and freedoms of the Data Subjects are at risk;
Implement necessary measures to remediate and mitigate the Data Breach;
Ensure traceability of the incident.

Appropriate measures may differ depending on Applicable Law.

8. Your Privacy Rights related to Your Personal Data

In accordance with Applicable Law, You have the following data protection rights in relation to Our processing of Your Personal Data:

Right of access
Right to rectification
Right to erasure, subject to regulatory limitations
Objection or restriction of Processing
Personal Data portability
Object to automated individual decision-making
Provide instructions on how to process Personal Data posthumously (as may be relevant based on Applicable Law)

The exercise of such rights is not absolute and is subject to the limitations provided by Applicable Law.

Depending on Applicable Law, You may have the right to lodge a complaint with the competent Supervisory Authority in Your jurisdiction if not satisfied by the Our response.

To exercise the above rights, You may contact Us as described in the section “10. Contact Information”.

9. Updates to this Privacy Notice

This document will periodically be updated to comply with new regulatory requirements. The updated version of the document will be made available through the INCH Core app settings and will apply only to data collected and processed subsequent to its effective date.

10. Contact Information

For any concerns about this Privacy Notice or in order to exercise Your Privacy Rights (see section 8), please contact the Company’s Data Protection Officer:

Via webform: click here,

By email: data.privacy@landisgyr.com

By postal address at Landis+Gyr AG, Alte Steinhauserstrasse 18, 6330 Cham, Switzerland.

End of Privacy Notice

EV Solutions Knowledge Centre

INCH Core app – Privacy Notice