Refurbishment Program

Please visit Refurbishment Program Website to find out more about Etrel’s refurbishment program.

REFURBISMENT PACKAGES

Refurbishment of Etrel INCH chargers is available for Home, Pro, and Lite models. It is performed at Etrel's Service Centre and can be ordered together with a regular service procedure.

Refurbishment is managed as part of a service ticket via Etrel's Jira portal and is offered in three different flavours:

ECONOMICAL

  • Erasing all custom software settings and uploading of new clean configuration, firmware update to the latest supported version, performance of all functional tests same as on a new charger during the factory test on the production line. Miscellaneous worn-out parts are replaced. Each charger is packed into a brand new, recyclable packaging and miscellaneous mounting material (screws, washers, spacers, …) is added.

FRONT COVER REPLACEMENT

  • All steps from ECONOMICAL plus exchange of the charger polycarbonate front plate cover, and any related worn-out parts. Available only on models with serial number starting from 2304XXXX

FULL ENCLOSURE REPLACEMENT

  • All steps from FRONT COVER REPLACEMENT plus exchange of the charger enclosure which includes polycarbonate front plate cover, and any related worn-out parts.

 

Other components (e.g. charging cables, sockets, magnetic holders, …) can be replaced upon request or if missing from the received package with the charger for renewal. These are charged separately based on then current Etrel's standard Spare Parts Price List.

 

Warning! Before installing, wiring, handling or accessing the charging station in any way, make sure to read, understand and follow the Safety Guidelines.
Any graphic material provided in this documentation library is subject to variation and may not reflect the most recent updates or changes due to ongoing development and the implementation of new features.
Owing to periodic improvements of our products, the supplied products can differ in some details from the information stated in this documentation library. The information is subject to alteration without notice.
The English version of this documentation is the official and authoritative source of information. We make every effort to ensure that translations are accurate and clear; however, we do not accept responsibility for any errors, omissions, or misinterpretations in translated versions. In case of discrepancies, the English version will take precedence.


Landis+Gyr | Privacy Policy | Disclaimer