After factory reset, upgrade, … clear cache in a web browser.
data format can only be perform on chargers with INCH 4.0 → onward and all DUO chargers.
note*: data format will delete all configuration and data files from charger, factory configuration will also be erased.
It will also downgrade your firmware version to the original OS version.
For example: if your charger is installed with 4.0.4 firmware, a data format will downgrade the firmware to 4.0.
If you need to delete all data on charger or downgrade the FW version, follow the next steps:
turn off the charger and leave it without power for 1 minute
press and hold the white reset button on the motherboard
INCH
DUO
turn on the charger while still holding the the reset button and wait until you see the logo or text on the screen
release the reset button
It will take 5 or 6 minutes until the reset is done.