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After factory reset, upgrade, … clear cache in a web browser.

data format can only be perform on chargers with Linux OS (INCH 4.0 → onward and all DUO chargers)

note*: data format will delete all configuration and data files from charger, factory configuration will also be erased.

If you need to delete all data on charger and downgrade it to factory default FW, follow the next steps:

  • turn off the charger and leave it without power for 1 minute

  • press and hold the white reset button on the motherboard

INCH

DUO

  • turn on the charger while still holding the the reset button and wait until you see the logo or text on the screen

  • release the reset button

It will take 5 or 6 minutes until the reset is done.

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