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When the app detects a new available firmware version, it will notify you with a dialog message, such as this one. You can also check for firmware updates manually by starting it from the app’s Device diagnostics page.

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1 – Decline this update allows you decline the firmware update, if you do not wish to update your current firmware version. This will snooze the notification for a month.

2 – This is the serial number and location of the device this firmware update applies to.

3 – By tapping Download, you can accept and download the firmware update.

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If you are currently not connected to your charging station, the firmware update will be stored in your phone’s local storage. The update will prompt you to install once a connection to the charging station is established.

When the firmware update is successfully installed, the charging station will need to restart.