Connection lost due to authentication failure

 

The basic access password used by the app to connect to your charging station no longer matches the password stored on the charging station. Most likely someone has changed the password of the charging station. For you to regain access to the charging station, they need to share the new password with you.

 

10-1_Connection-lost-authentication.png

 

 

 

1 – Description of the issue.

2 – Tap Manage device password to manually manage the charging station’s password.

 

Warning! Before installing, wiring, handling or accessing the charging station in any way, make sure to read, understand and follow the Safety Guidelines.
Any graphic material provided in this documentation library is subject to variation and may not reflect the most recent updates or changes due to ongoing development and the implementation of new features.
Owing to periodic improvements of our products, the supplied products can differ in some details from the information stated in this documentation library. The information is subject to alteration without notice.


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