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Table of Contents

7. Problems Diagnosis 

If experiencing problems, the “Diagnostics” menu can be used to identify them. There it is possible to download logs, which can be sent to the operator to check what is wrong with charging station. Also, basic information about the charging station can be obtained there:

  • Model

  • Serial number

  • Hardware version

  • Software version

  • CC hardware version

  • CC driver version

  • CC firmware version

“Diagnostics” can also be used to upgrade firmware, restore data and backup the charging session data and reset charging station remotely.

Backup configuration gives operator option to restore charging station to the same configuration, if something malfunctions with the system, and charging station needs to be restored to default settings.

Figure 60: Diagnostics menu

 

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Warning! Before installing, wiring, handling or accessing the charging station in any way, make sure to read, understand and follow the Safety Guidelines.
Any graphic material provided in this documentation library is subject to variation and may not reflect the most recent updates or changes due to ongoing development and the implementation of new features.
Owing to periodic improvements of our products, the supplied products can differ in some details from the information stated in this documentation library. The information is subject to alteration without notice.
The English version of this documentation is the official and authoritative source of information. We make every effort to ensure that translations are accurate and clear; however, we do not accept responsibility for any errors, omissions, or misinterpretations in translated versions. In case of discrepancies, the English version will take precedence.

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