Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 7 Next »

If at any point during your interaction with the charging station an issue comes up, you will be notified with a Message bubble that will appear on your dashboard. If the issue is not critical, operations will continue uninterrupted, you will only be notified that the issue is present. However, if the issue is critical, charging will be disabled and the charging station will enter into a fault state until the issue is resolved.

Messages bubble indicating an issue issues_icon_black.png

12-1_Messages-bubble-A.png

1 – This segmented tab menu at the top of the screen can be used to access other parts of the dashboard. You can also do this by swiping left or right anywhere on the screen.

2 – This represents the status of the charging station.

3 – The Messages bubble appears when the charging station detects an issue that requires the user’s attention.

4 – Individual issues are listed in the bubble. If tapped, each issue will link to the corresponding page on the external Knowledge centre, where additional info about this issue is provided.

5 – Tap Dismiss if you want to dismiss the Messages bubble.

6 – Visit the Event log page to see all events in chronological order and export the technical log.

7 – The view centers on the charging station's interface. CHECK

8 – When the Messages bubble is present, the bottom tray is still accessible.


Messages bubble indicating a critical issue critical-issue_icon.png

12-1_Messages-bubble-B.png

A – The chargers status is shown above the Messages bubble.

B – If a message represents a critical issue, it is marked with a red warning icon.

C – The view centers on the charging stations interface.

D – When the Messages bubble is present, the bottom tray is still accessible.

  • No labels