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Warning! Before installing, wiring, handling, or accessing the charging station in any way, make sure to read, understand, and follow the Safety Guidelines. ⚠️

We recommend updating the charging station to the latest Firmware. The update files can be downloaded here: 5.4.1

🛠️ Tools required

  • 7mm spanner

  • Large Phillips screwdriver

  • Small Phillips screwdriver

⚙️ Spare parts required

  • Capactior PCG-1765

Issue description: Inch Duo is in booting stage and the reboot of the station doesn't help.

Sometimes this happens due to voltage fluctuations on the motherboard. The SOM then becomes corrupted and stays in boot loop.

To prevent the voltage fluctuations we recommend to replace the motherboard with never version that has different capacitor(H-1029-A) or add a specially crafted cable with the capacitor (PCG-1765), guide how to add it in INCH Duo can be found here /wiki/spaces/EKC/pages/3650846721 .

Here you can access a guide for replacing the motherboard in INCH DUO: /wiki/spaces/EKC/pages/3635019901

Replacement process:

Hold the SOM with fingers and carefully lift it (SOM is connected to the motherboard with two multi pin connectors and two PCB spacers – marked in red)

Install PCB spacers on motherboard and align new SOM with PCB spacers and multi pin connectors on motherboard.

Firmly press on SOM to secure the connection with motherboard (audible click).

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Warning! Before installing, wiring, handling or accessing the charging station in any way, make sure to read, understand and follow the Safety Guidelines.
Any graphic material provided in this documentation library is subject to variation and may not reflect the most recent updates or changes due to ongoing development and the implementation of new features.
Owing to periodic improvements of our products, the supplied products can differ in some details from the information stated in this documentation library. The information is subject to alteration without notice.
The English version of this documentation is the official and authoritative source of information. We make every effort to ensure that translations are accurate and clear; however, we do not accept responsibility for any errors, omissions, or misinterpretations in translated versions. In case of discrepancies, the English version will take precedence.

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