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If the connection to the charging station is lost due to an authentication error, this dialog box will appear. It means that the

The basic access password

that your

used by the app

uses

to connect to your charging station no longer matches the

one

password stored on the charging station

itself. This usually means that

. Most likely someone has changed the password of the charging station. For you to regain access to the charging station, they need to share the new password with you.

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1 – Description of the issue.

2 –

By tapping

Tap Manage device password

, you can

to manually manage

this

the charging station’s password.