If the connection to the charging station is lost due to an authentication error, this dialog box will appear. It means that the
The basic access password
that yourused by the app
usesto connect to your charging station no longer matches the
onepassword stored on the charging station
itself. This usually means that. Most likely someone has changed the password of the charging station. For you to regain access to the charging station, they need to share the new password with you.
1 – Description of the issue.
2 –
Tap Manage device password
to manually manage
the charging station’s password.