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If at any point The Messages bubble appears when an issue occurs during your interaction with the charging station an issue comes up, you will be notified with a message bubble that will appear on your dashboard. If the issue is not critical, operations will continue uninterrupted, you will only be notified that the issue is present. However, if If the issue is critical, charging will be disabled and the charging station will enter into a fault state until the issue is resolved.

Message

Messages bubble indicating an issue issues_icon_black.pngImage Modified

12-1_Messages-bubble-A.pngImage Removed
12-1_Messages-bubble-A.pngImage Added

1 –

You can still use the segmented tab menu at the top of the screen to access other parts of the dashboard. You can also do this by swiping left or right anywhere on the screen

Tab bar menu (swipe left/right or tap a tab).

2 –

The status

Status of the charging station

is shown above the Messages bubble

.

3 –

The

Messages bubble

appears when the charging station detects an issue that requires the user’s attention

.

4 – Individual issues

are

listed in the bubble.

If tapped, each issue will link to

Tap the issue to open the corresponding page on the

external Knowledge center, where additional info about this issue is provided

Knowledge Centre for more information about the issue.

5 –

The

Tap Dismiss to dismiss the Messages bubble

can be dismissed

.

6 –

To

Open Event log to see all events in chronological order and export the technical log

, visit the event log page

.

7 –

The view centers on

Interface of the charging station

's interface

.

8 –

When the Messages bubble is present, the bottom tray is still accessible.Message

Context menu is still accessible (tap or swipe up to open).

Messages bubble indicating a critical issue critical-issue_icon.pngImage Modified

12-1_Messages-bubble-B.pngImage Removed
12-1_Messages-bubble-B.pngImage Added

A –

The chargers status is shown above the Messages bubble

Status of the charging station.

B –

If a message represents

Message representing a critical issue

, it is

marked with

a red warning icon

critical-issue_icon.pngImage Added.

C –

The view centers on

Interface of the charging

stations interface

station.

D –

When the Messages bubble is present, the bottom tray is still accessible

Context menu is still accessible (tap or swipe up to open).