The Messages bubble appears when an issue occurs during your interaction with the charging station. If the issue is not critical, operations will continue uninterrupted, you will only be notified that the issue is present. If the issue is critical, charging will be disabled and the charging station will enter into a fault state until the issue is resolved.
Messages bubble indicating an issue 
1 – Tab bar menu (swipe left/right or
tap a tab)
– Dashboard,
– Insights,
– Sessions.
2 – Status of the charging station.
3 – Messages bubble.
4 – Individual issues listed in the bubble. Tap the issue to open the corresponding page on the Knowledge
Centre for more information about the issue.
5 – Tap Dismiss to dismiss the Messages bubble.
6 –
Open Event log to see all events in chronological order and export the technical log.
7 –
Interface of the charging station.
8 – Context menu is still accessible (tap or swipe up to open)
– Start charging,
– Stop charging,
– Lock cable,
– Unlock cable,
– Event log,
– Diagnostics.
Messages bubble indicating a critical issue 
A –
Status of the charging station
.
B –
Message representing a critical issue
marked with
.
C –
Interface of the charging station.
D –
Context menu is still accessible (tap or swipe up to open).