Note*: We ask that you notify us at least a few days in advance, so we can assure that someone from our end is available to assist you once you are in the field.
You can notify us by opening a Jira ticket or by email:support@etrel support.evcharging@landisgyr.com .

What is needed:

• either a mobile hotspot or a public network

• in case of a private network, this network should be configured so someone from outside is allowed to connect (port forwarding, firewall blockage, etc.)

• the user needs to have admin rights on his laptop or at least the rights to change adapter settings and enable WiFi sharing.

• Windows 10 or newer is needed to be installed on the laptop

• ethernet cable to connect the charger and the laptop

...