If the connection to the charging station is lost due to an authentication error, this dialog box will appear. It means that the appears. The basic access password that your used by the app uses to connect to your charging station no longer matches the one password stored on the charging station itself. This usually means that someone has changed the password of the charging station. For you to regain access to the charging station, they need to share the new password with you.
1 – Description of the issue.
2 – By tapping Tap Manage device password, you can to manually manage this the charging station’s password.