Note*: We ask that you notify us at least a few days in advance, so we can assure that someone from our end is available to assist you once you are in the field.
You can notify us by opening a Jira ticket or by email: support@etrel.com .
What is needed:
-either a mobile hotspot or a public network
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at least windows 10 is needed to be installed on the laptop
ethernet cable to connect the charger and the laptop
There are two ways you can achieve this in case the first option doesn’t work try the second option:
First option(only works with mobile hotspot):
Go to your chargers WebUI under Configurations / Connectivity / Ethernet connectivity and write the following IP, Netmask, Gateway, and DNS.
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Save changes and reset charger.
Connect your laptop and the charger with LAN cable. Then connect your laptop
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to the hotspot created on your phone
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Open Network & Internet settings by right clicking your Wi-fi connection.
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The Network status tab opens, under Advance network settings select Change adapter options.
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Here there should be two active adapters listed. Ethernet adapter which is the one connecting your laptop and your charger. And your Wi-fi adapter which is your computers Internet connection you created through your hotspot, right click on this adapter, and select Properties. Now switch to you Sharing tab.
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Check Allow other users to connect through this computer’s Internet connection, then select a private network connection.
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Press Ok and you get a massage displayed, press yes.
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Check that your Ethernet adapter (the connection between the charger and laptop) has the right IP address 192.168.137.1.
By following these steps, you have shared internet from PC to charger and now an Etrel employee can connect through SSH to the charger.
Second option:
Note*:
when creating network sharing all IP addresses must be in the same domain
the gateway IP address must the same as the IP address of the ethernet port on your laptop. The gateway IP address of the ethernet port must the same as the IP address of laptop WiFi.
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